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Passengers, Right to Fly - Have flight delays in India lead to Abuse of Consumer Rights?

By Mehak Khanna

Published In

AIR 2009

Introduction After years of crippling red-tapism, poor infrastructure and high fares, the Indian aviation sector has today become one of the world’s fastest growing civil aviation sectors. The boom in the aviation sector in the past few years is the outcome of the economic revolution generated by liberalization of the Indian economy in early nineties. The present economic scenario and economic structure of India is such that it has huge potential to achieve skyrocketing growth in the sector. Growth in India’s civil aviation sector is now booming at an estimated 25 percent per year. With population exceeding I billion and an expanding, cash-rich middle class, there remains a mammoth scope for further growth in the industry. From being a service that few could afford, the sector has now graduated to being a fiercely competitive industry with the presence of a number of private and public airlines and several consumer-oriented offerings. ....

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